|Category||Hypothesis||Tested in Scenario / Task / Questions||Conclusion|
The tester has the problem that our Product is trying to solve: They want (user need).
|They have a list of 10-30 people they call every week||S1 Q11-12|
The tester wants to to log a random encounter with a new person at an event since that person was highly interesting to their business (via any route).
|S1 Task 4|
The tester uses the Contact moment Filtering when there are a lot of contact moments.
|S1 Task 8|
The tester is able to configure the system so that they get X for Y
|S1 Task 9|
The tester is able to configure the system so.... (including learning this task, without any moderator assistance.) .
S1 Task 10
|The tester is able to locate and use Contact moment Filtering )||S1 Task 8|
Does the tester has the problem the system is trying to solve (targetcustomer / painvalidation).To prevent leading the tester we use open questions without a clear correct answer (i.e. not: Do you have problem X?).
User need and Motivation to do tasks. Does the tester actually has the need and motivation to a certain task. This is tested by putting the tester in a realistic scenario and ask him/her to walkthough all the things he/she should do.
The risk in this approach is steering the user too much, in the scenario of a thirsty user, putting him in front of a vending machine. To prevent this the goal of the test should be obfuscated. I.e. by giving multiple options (i.e. also a water fountain, a backpack with a drink), and combining multiple tasks, and describing the user need indirectly (i.e. not: You want to email Bert, but: You are running late and want to let Bert know).
Is the tester able to learn and complete the tasks without any moderator assistance?