Page tree
Skip to end of metadata
Go to start of metadata



CategoryHypothesisTested in Scenario / Task / QuestionsConclusion
Product-Tester fit

The tester has the problem that our Product is trying to solve: They want (user need).

S1 Q1-14

They have a list of 10-30 people they call every weekS1 Q11-12
User Need

The tester wants to to log a random encounter with a new person at an event since that person was highly interesting to their business (via any route).

S1 Task 4

The tester uses the Contact moment Filtering when there are a lot of contact moments.

S1 Task 8
Usability

The tester is able to configure the system so that they get X for Y

S1 Task 9

The tester is able to configure the system so....  (including learning this task, without any moderator assistance.) .

S1 Task 10



The tester is able to locate and use Contact moment Filtering ) S1 Task 8
Legend

Product-Tester fit

Does the tester has the problem the system is trying to solve (targetcustomer / painvalidation).To prevent leading the tester we use open questions without a clear correct answer (i.e. not: Do you have problem X?). 

User need

User need and Motivation to do tasks. Does the tester actually has the need and motivation to a certain task. This is tested by putting the tester in a realistic scenario and ask him/her to walkthough all the things he/she should do. 

The risk in this approach is steering the user too much, in the scenario of a thirsty user, putting him in front of a vending machine. To prevent this the goal of the test should be obfuscated.  I.e. by giving multiple options (i.e. also a water fountain, a backpack with a drink), and combining multiple tasks, and describing the user need indirectly (i.e. not: You want to email Bert, but: You are running late and want to let Bert know). 

Usability

Is the tester able to learn and complete the tasks without any moderator assistance? 

  • No labels